National Microelectronics Institute

RF Support Ltd

RF Support Ltd logo

Contact Name: John Frew
Phone: 01355 225220
Email:
Website: www.rfsupport.com

Description

RF Support provides an excellent cross platform service on all RF generators and matching networks used in the plasma processing industries. We are able to offer a one-stop solution to RF equipment problems. The company repairs a range of differing OEM's equipment, including Applied Materials, LAM, Mattson, Matrix, Tegal, Advanced Energy, ENI, Comdel and Trazar.

Processes are all designed around ISO9001 ensuring you have complete confidence in each repair. Our excellent reliability record is constantly being monitored to maintain standards.

We offer full trace-ability of equipment from delivery, through the repair process and back to Stores Dept. All this provided 24hrs via a secure individual Customer Zone web portal.

Repairs are all supported with a RTB warranty. Repairs can also be configured to suit individual fab requirements.

RF Support was established in 2003 to be a leading RF Repair centre for semiconductor plants. The pressure on fabrication plants to examine costs led the company to establish a total quality approach.

It is acknowledged that the major cost involved in unplanned RF equipment failure is not the actual repair cost, that remains with lost wafer processing time. To that end we set in motion a quality system to significantly improve the reliability of equipment.

It is much more cost effective to have highly reliable quality repairs. We set out to achieve this while continuing to trim all margins to ensure our customers can maintain their cost effectiveness.